BACKWARD

TheSpack Remote Support

TheSpack Remote Support: advanced remote support service for photographers, which allows them to follow every phase of the workflow, from acquisition to post-production, with management and continuous assistance. Secure file sharing, real-time validation and dynamic supervision provide the photographer with total flexibility and control. Perfect for those looking for efficiency and high quality, this on-demand service is a reliable partner for professional results.

Thank you! Your request will soon be evaluated by our staff.
Oops! There was a problem sending it.

SOLUTION DESCRIPTION

TheSpack Remote Support is an advanced and highly specialized service, designed to support photographers at every stage of the production process, from the acquisition phase to the final post-production. With a flexible operating structure that is completely remotely manageable, TheSpack Remote Support represents much more than simple technical assistance: it is a complete workflow management system that offers the photographer the peace of mind of continuous and in-depth control, allowing them to fully focus on creativity.

Complete and Dynamic Workflow Management

TheSpack Remote Support is designed for photographers who need a professional, reliable and highly customizable service, able to offer remote support that combines operational efficiency and flexibility. Every file, from the first draft to the final version, is carefully managed, ensuring that the photographer can dedicate himself exclusively to the creative phase, counting on qualified assistance for every other aspect of the workflow. This approach saves time and provides absolute control, ensuring that each image perfectly reflects the expectations of the photographer and the client.

‍

Complete and Optimized Workflow

Thanks to constant assistance, TheSpack Remote Support ensures that every phase of photographic production is followed with the utmost attention to detail. The service begins with uploading files to a shared storage space, secure and accessible from any device, which allows efficient collaboration and the possibility of remote review. This space allows you to organize and manage files according to the photographer's specific needs, with a flexible structure that supports every step of the production process.

Continuous Assistance from Loading to Post-Production

The ThePack Remote Support process is divided into phases that can be supervised in real time: starting from image development, with quality optimization and tone management, to advanced post-production, with targeted retouching and color conversions. This structure allows the photographer to follow and approve each step of the workflow, ensuring that the final result meets the desired aesthetic and color standards. With interactive communication tools such as Google Meet, it is possible to collaborate and validate each phase step by step, eliminating delays and facilitating the resolution of any details in real time.

The Ideal Solution for the Photographer Aiming for Perfection

TheSpack Remote Support stands out as an on-demand solution perfect for professionals who want high-level results. Tailor-made and based on accurate management of every detail of the workflow, TheSpack Remote Support is the ideal partner for any photographer who wants to optimize their production with impeccable color and quality management.

‍

OUR EXPERTISE

PHOTOGRAPHY

  • more than 30 years of experience in studio and location technical assistance to international photographers for high-level projects (press campaigns and catalogs)
  • more than 25 years of experience in creating reportage and travel photography images (initially distributed by the Franca Speranza agency and published all over the world)
  • more than 25 years of experience in still-life photography for country images and catalogs
  • more than 20 years of experience in product photography
  • more than 20 years of experience in assisting international photographers from different sectors
  • more than 10 years of experience in institutional portrait photography
  • more than 10 years of experience in design and architecture photography
  • Over the years he has worked directly and indirectly for the following brands: Arimo, Mattel, UBI Banca, Artemide, Cademartori, Luciano Padovan, Celnex, Cucina Italiana, Irge, Leica Camera Italia and numerous other brands
1

GRAPHICS

  • more than 25 years of experience in simple and complex graphic design
  • more than 25 years of experience in the design and graphic creation of books, booklets, institutional brochures and flyers for large retailers
  • more than 20 years of experience in the localization of institutional communication for multinationals
  • more than 20 years of experience in graphic creation and management of brand identities and guidelines
  • more than 20 years of experience in the design, creation and optimization of web communication
  • more than 20 years of experience in managing exhibition, clothing and event projects
  • more than 20 years of experience in designing, creating and managing websites using the main CMS
  • more than 20 years of experience in training professional and expert users
  • more than 15 years of experience in creating DEMs and content for the web and later for social networks
  • Over the years he has worked directly and indirectly for the following brands: Olympus, Leica Camera, Dell, Toshiba, Oracle, Bimbo Store, Allied Telesys, CA, Altachiara, Tamron, Panasonic and many others
2

POST PRODUCTION

  • more than 25 years of experience in photo editing and image restoration
  • more than 25 years of experience in creative photo editing
  • more than 25 years of experience in color selection and decomposition of printing plates
  • more than 25 years of experience in preparing images for duotone, multatone, CMYK, CMYK printing with spot colors
  • more than 25 years of experience in image management for conversions in international print streams
  • more than 20 years of experience in optimizing digital capture files
  • more than 20 years of experience in the development of raw digital files with different development software
  • more than 20 years of experience in creating and optimizing color profiles for image acquisition
  • more than 20 years of experience in training professional users
  • Simone Bassani was a Leica Ambassador as an expert in digital image management and has assisted and assisted numerous international photographers
  • Over the years, we have worked directly with numerous internationally renowned photographers and we have finalized images for prestigious campaigns and projects.
3

PRINTING AND DISTRIBUTION

  • more than 20 years of experience in creating output color profiles
  • more than 20 years of experience in small and large format digital printing on countless media
  • more than 20 years of experience working with printers for offset, roto-offset, press, screen, pad printing and textile printing (traditional and digital)
  • more than 20 years of experience in designing and manufacturing equipment for stands and events
  • more than 20 years of experience in managing printing and distribution for large retail flyers
  • more than 20 years of experience in corporate identity printing, books, brochures, flyers and all materials to support corporate communication
  • more than 20 years of experience in creating labels and documents with dynamic content
4

OUR SOLUTIONS

TheSpack on-demand

TheSpack Agency Support

TheSpack Tutoring

TheSpack Remote Support

TheSpack PRO Support

TheSpack Brand Support

TheSpack Consultancy

FAQ

Who are the solutions for?

The solutions are designed for companies, agencies and professionals who mature specific needs for which they have not yet found solutions available on the market. They are not particularly suitable for advanced amateurs and novice professional photographers: in fact, since they are understood as solutions and not services, it is essential that the customer is aware of the problem and can allocate an appropriate budget to its solution.

Are they provided in the form of a contract?

Some solutions can be delivered in the form of an annual contract, while other solutions can be simplified and derived over a limited period or an expected objective. The decision is not made by the customer but, after a thorough analysis, agreed and planned jointly.

Can the services be provided exclusively?

The exclusivity of the service is possible but it underlies early activation and compensation costs and binding contracts that must be agreed upon by the parties. The transfer of exclusive ownership of a project is not possible any more than the transfer of know-how or the appropriation of the same. All developments are subject to copyright and are granted in usufruct under contractual terms unless otherwise stated.

How is the customer's know-how protected?

Each project is based on a double countersigned NDA between the client and the operators. Data management takes place with the utmost respect for copyrights, bound to the non-disclosure of the same and subject to current laws. The responsibility is bilateral.

If the solutions do not achieve the expected objective can I withdraw from the contract?

All services provided are bound by the commercial contract and therefore subordinate to it. There are specific situations in which reimbursement of the cost of the solution may be requested and others in which reimbursement is not possible due to clear and obvious acceptance of binding contractual terms. To protect both parties, an intermediate objective is always established to better understand if the solution is feasible and if the objective is the expected one.

Am I protected against my competitors?

Yes and no! The answer can be misleading and unfortunately difficult to clarify. The proprietary workflow is a solution that was created to guarantee the uniqueness of the result according to one's expectations, but this does not guarantee that others cannot achieve an extremely similar result on other roads and with specific tolerances.
While guaranteeing the uniqueness of the workflow, thus binding certain profiles and solutions, we cannot guarantee that for other customers a similar or identical result (with a certain tolerance) will not be obtained depending on different paths and parameters.

LEGAL NOTES
PRIVACY POLICYCOOKIE LAWTERMS AND CONDITIONSLEGAL NOTESRETURN AND WITHDRAWALCOPYRIGHT
Follow US
InstagramTHREADSBLOG

conciatori & bassani

This site is owned by:

Simone Bassani
info@simonebassani.it

Giulia Conciatori
info@giuliaconciatori.com

©2025 Giulia Conciatori and Simone Bassani
Registered by Simone Bassani VAT number IT08337550969