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TheSpack PRO Support

TheSpack PRO Support: an exclusive advanced assistance service for professional photographers who require tailor-made solutions for color management and workflow optimization. With access to specialized resources, dedicated DCP and ICC profiles, and ongoing support, TheSpack PRO Support elevates the quality of visual work and guarantees total color control. Ideal for those looking for an excellent partner for an impeccable and competitive production.

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SOLUTION DESCRIPTION

TheSpack PRO Support is an exclusive support service, reserved for a select number of photographers who require advanced and customized color management solutions. Designed to meet the needs of professionals who strive for excellence, TheSpack PRO Support guarantees priority access to all the supports and functionalities developed for the TheSpack project, including dedicated calibration and profiling tools for absolute color control.

Exclusive and Personalized Access

Access to ThePack PRO Support takes place through an approval process, during which each application is analyzed to evaluate the photographer's specific needs and ensure that the service fully meets the required standards. Once accepted, the photographer becomes part of a high-quality assistance program, which offers dedicated resources to optimize every aspect of the workflow, from the acquisition phase to post-production to printing.

Color Profiling and Meticulous Quality Control

One of the main advantages of TheSpack PRO Support is the continuous and highly specialized assistance, which guides the photographer every step of the way. Every image goes through strict quality control to ensure maximum color fidelity and precision. With the availability of customized DCP and ICC color profiles and advanced LUTs, TheSpack PRO Support allows you to maintain constant color control, reducing variability and increasing image consistency.

Technical Consultancy and Exclusive Training

TheSpack PRO Support not only offers technical tools, but also includes exclusive advice and training sessions to ensure that the photographer is always up to date on the latest innovations in color management and post-production. This support allows professionals to constantly improve their skills and to operate at their maximum potential, minimizing the risk of errors and ensuring an optimized and fluid workflow.

The Ideal Partner for Raising Professional Quality

TheSpack PRO Support is the ideal service for photographers looking for high-level support, capable of improving the quality of their work, simplifying the production flow and offering a concrete competitive advantage. Thanks to impeccable color management and continuous, personalized assistance, TheSpack PRO Support represents the pinnacle of support services for digital imaging professionals, ensuring impeccable results and unparalleled visual quality.

OUR EXPERTISE

PHOTOGRAPHY

  • more than 30 years of experience in studio and location technical assistance to international photographers for high-level projects (press campaigns and catalogs)
  • more than 25 years of experience in creating reportage and travel photography images (initially distributed by the Franca Speranza agency and published all over the world)
  • more than 25 years of experience in still-life photography for country images and catalogs
  • more than 20 years of experience in product photography
  • more than 20 years of experience in assisting international photographers from different sectors
  • more than 10 years of experience in institutional portrait photography
  • more than 10 years of experience in design and architecture photography
  • Over the years he has worked directly and indirectly for the following brands: Arimo, Mattel, UBI Banca, Artemide, Cademartori, Luciano Padovan, Celnex, Cucina Italiana, Irge, Leica Camera Italia and numerous other brands
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GRAPHICS

  • more than 25 years of experience in simple and complex graphic design
  • more than 25 years of experience in the design and graphic creation of books, booklets, institutional brochures and flyers for large retailers
  • more than 20 years of experience in the localization of institutional communication for multinationals
  • more than 20 years of experience in graphic creation and management of brand identities and guidelines
  • more than 20 years of experience in the design, creation and optimization of web communication
  • more than 20 years of experience in managing exhibition, clothing and event projects
  • more than 20 years of experience in designing, creating and managing websites using the main CMS
  • more than 20 years of experience in training professional and expert users
  • more than 15 years of experience in creating DEMs and content for the web and later for social networks
  • Over the years he has worked directly and indirectly for the following brands: Olympus, Leica Camera, Dell, Toshiba, Oracle, Bimbo Store, Allied Telesys, CA, Altachiara, Tamron, Panasonic and many others
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POST PRODUCTION

  • more than 25 years of experience in photo editing and image restoration
  • more than 25 years of experience in creative photo editing
  • more than 25 years of experience in color selection and decomposition of printing plates
  • more than 25 years of experience in preparing images for duotone, multatone, CMYK, CMYK printing with spot colors
  • more than 25 years of experience in image management for conversions in international print streams
  • more than 20 years of experience in optimizing digital capture files
  • more than 20 years of experience in the development of raw digital files with different development software
  • more than 20 years of experience in creating and optimizing color profiles for image acquisition
  • more than 20 years of experience in training professional users
  • Simone Bassani was a Leica Ambassador as an expert in digital image management and has assisted and assisted numerous international photographers
  • Over the years, we have worked directly with numerous internationally renowned photographers and we have finalized images for prestigious campaigns and projects.
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PRINTING AND DISTRIBUTION

  • more than 20 years of experience in creating output color profiles
  • more than 20 years of experience in small and large format digital printing on countless media
  • more than 20 years of experience working with printers for offset, roto-offset, press, screen, pad printing and textile printing (traditional and digital)
  • more than 20 years of experience in designing and manufacturing equipment for stands and events
  • more than 20 years of experience in managing printing and distribution for large retail flyers
  • more than 20 years of experience in corporate identity printing, books, brochures, flyers and all materials to support corporate communication
  • more than 20 years of experience in creating labels and documents with dynamic content
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OUR SOLUTIONS

FAQ

Who are the solutions for?

The solutions are designed for companies, agencies and professionals who mature specific needs for which they have not yet found solutions available on the market. They are not particularly suitable for advanced amateurs and novice professional photographers: in fact, since they are understood as solutions and not services, it is essential that the customer is aware of the problem and can allocate an appropriate budget to its solution.

Are they provided in the form of a contract?

Some solutions can be delivered in the form of an annual contract, while other solutions can be simplified and derived over a limited period or an expected objective. The decision is not made by the customer but, after a thorough analysis, agreed and planned jointly.

Can the services be provided exclusively?

The exclusivity of the service is possible but it underlies early activation and compensation costs and binding contracts that must be agreed upon by the parties. The transfer of exclusive ownership of a project is not possible any more than the transfer of know-how or the appropriation of the same. All developments are subject to copyright and are granted in usufruct under contractual terms unless otherwise stated.

How is the customer's know-how protected?

Each project is based on a double countersigned NDA between the client and the operators. Data management takes place with the utmost respect for copyrights, bound to the non-disclosure of the same and subject to current laws. The responsibility is bilateral.

If the solutions do not achieve the expected objective can I withdraw from the contract?

All services provided are bound by the commercial contract and therefore subordinate to it. There are specific situations in which reimbursement of the cost of the solution may be requested and others in which reimbursement is not possible due to clear and obvious acceptance of binding contractual terms. To protect both parties, an intermediate objective is always established to better understand if the solution is feasible and if the objective is the expected one.

Am I protected against my competitors?

Yes and no! The answer can be misleading and unfortunately difficult to clarify. The proprietary workflow is a solution that was created to guarantee the uniqueness of the result according to one's expectations, but this does not guarantee that others cannot achieve an extremely similar result on other roads and with specific tolerances.
While guaranteeing the uniqueness of the workflow, thus binding certain profiles and solutions, we cannot guarantee that for other customers a similar or identical result (with a certain tolerance) will not be obtained depending on different paths and parameters.